Shipping Policy
This Shipping Policy explains how orders placed with The Southern Sunrise Boutique are processed, shipped, and delivered within the United States.
The Southern Sunrise Boutique operates as an online retail business based in Naples, Florida, and ships physical products to customers within the United States.
Shipping Availability
Orders are shipped to addresses within the United States only.
International shipping is not available at this time.
Order Processing
Orders are typically processed within 1 to 3 business days after payment has been successfully completed. Orders are not processed or shipped on weekends or U.S. public holidays.
Processing time refers to order preparation and handling and does not include carrier transit time. During periods of increased order volume, such as seasonal demand or promotional events, processing times may vary.
Once an order has been processed and shipping details become available, a shipment confirmation email is sent to the email address provided at checkout.
Shipping Method and Delivery Time
Orders are shipped using standard domestic shipping services through established U.S. carriers. Estimated delivery time generally ranges from 5 to 7 business days after the order has been shipped.
Delivery timeframes are estimates provided by shipping carriers and may vary depending on destination, weather conditions, or carrier-related service disruptions. The Southern Sunrise Boutique does not guarantee delivery dates.
Shipping Costs
Shipping charges are calculated at checkout and displayed before the order is placed. Shipping fees may vary based on order size, weight, and delivery destination. No additional shipping charges are added after checkout without customer confirmation.
Tracking Information
When available, tracking information is provided after an order has shipped. Tracking details are sent to the email address provided at checkout. Tracking updates are managed by the shipping carrier and may take time to reflect current shipment status.
Shipping Carriers
TheThe Southern Sunrise Boutique works with established U.S. shipping carriers. Carrier selection may vary depending on destination, package size, and logistical requirements.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information at checkout. The Southern Sunrise Boutique is not responsible for delivery issues caused by incorrect or incomplete address details.
If an address issue is identified shortly after placing an order, customers should contact the store as soon as possible. Address changes cannot be guaranteed once an order has entered processing.
Delayed, Lost, or Missing Packages
If a shipment appears delayed, lost, or missing, customers should contact The Southern Sunrise Boutique so the situation can be reviewed. When appropriate, the store may coordinate with the shipping carrier to obtain additional delivery information.
Final delivery outcomes are subject to the policies and procedures of the shipping carrier.
Undeliverable or Returned Packages
Packages returned due to incorrect address information, refusal, or unsuccessful delivery attempts may require additional shipping charges if reshipment is requested. Returned shipments are reviewed on a case-by-case basis.
Contact Information
For shipping-related questions, customers may contact:
The Southern Sunrise Boutique
4910 Tamiami Trl N #112
Naples, FL 34103
United States
Phone: +1 828-283-0336
Email: support@thesouthernsunriseboutique.com